Zappos.com

 
 

Zappos.com is the web's most popular shoe store! Our shoe store features dress shoes, casual shoes and athletic shoes for men, women, and kids!

   
  Special Promotions
    Zappos Clearance Sale - Save up to 50%!
   
    Free Shipping & Free Return Shipping on any Orders!
   
    Zappos - Women's Shoes
   
    Zappos - Men's Shoes
   
    Zappos - Kid's Shoes
   
    Zappos - Shoe Accessories
   
  Shipping Policy:
For standard shipping, you should receive your order within 4-5 business days. Please allow additional time for shipments to APO/FPO addresses. Complete Details

Tax Policy:
Sales tax will be added to orders being sent to California and Kentucky. Shipments to California are subject to 7.25% sales tax. Shipments to Kentucky are subject to 6% sales tax.
Complete Details

Payment Policy:
We accept Visa, MasterCard, American Express and Discover.

Return Policy:
We guarantee your 100% satisfaction. If you are not happy with your purchase, we will be happy to accept a return or exchange. Complete Details

Customer Service Phone:
1-888-492-7767 x1

The Zappos Story

Zappos.com was founded in June 1999 following a less than successful trip to a local shoe store. With brick and mortar stores limited by the size of their stock rooms, shoppers can only choose from a handful of styles the store buyer chooses from each brand (and pray that their size is in stock). Zappos.com decided that offering customers a complete selection of styles from each brand (in every size, width, and color) would make the shoe shopping experience a much more pleasurable one. Thus, Zappos.com was born!

To date, Zappos.com has shipped shoes to well over 20,000 cities across the United States, and has attained a top 50 internet retailer rating (according to Internet Retailer Magazine)! In addition, Zappos.com maintains one of the highest BizRate ratings in the industry.

__________________

Press Mentions/Awards

ZAPPOS.COM SECURES ADDITIONAL FUNDING TO SUPPORT ITS RAPID GROWTH AND BUILD ITS "SERVICE" BRAND - October 28, 2004
$20 Million Equity Funding From Sequoia Capital and $40 Million Credit Line From Wells Fargo Business Credit...

Inc 500 - October 2004
2004's Top 25 Companies

BizRate.com 2004 Circle of Excellence award
Zappos.com is a Circle of Excellence Second-Time Award Winner!

Business Week - December 8, 2003
Deck The Halls With High-Speed Access

Internet Retailer Magazine - November 3, 2003; September 2003
Zappos.com on pace to more than double sales this year
Eye on returns - Retailers are learning that a good returns policy is good for business

Entrepreneur Mag - November 2003
Beyond Their Years

PC World - December 12, 2003
Online Customer Support Lags

Saturday Morning CBS News - December 13, 2003
Gifts For Under $100

Other mentions include: Wall Street Journal, Ladies Home Journal, Budget Living Mag, Footwear News, People, USA Today Weekend, Palm Beach Post, Mccalls, Lucky Magazine, Elle Magazine, and many more!